Either by phone or onsite visit, a free consultation will be given on current issues or needs
Support by the hour after free consultation and with an estimate given
After free consultation an estimate will be given on final cost to fix issue
A contract for monthly to yearly support via remote or onsite when needed. Ask for details.
One to many computers that need support or purchase or configurations
From new installation to current configuration changes to make environment right
Either via active directory or some other mechanisms for setup environments
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